Terms & Conditions

TERMS & CONDITIONS OF SALE

COMBINED ORDERS

As a result of our new collaboration you can now select products from both the Casa Verde and Terrace & Garden collections to create one combined order - subject to the following  Terms & Conditions.

 

PRICES

All prices correct as of January 1st 2020 and are shown in GBP. The Unit Prices exclude VAT which will be added at the current rate. For the purpose of billing, the Pack Prices are also shown and these exclude VAT as clearly indicated. We reserve the right to make adjustments in the case of error or forces outside of our control.

 

TERMS

Our terms are strictly 30 days, subject to two trade references. New accounts are normally Pro-Forma in the first instance. Any Accounts over sixty days overdue will automatically be passed to our legal representatives for  collection, interest and court fees will be added to the invoice. Back orders or new orders will not be processed if the account is overdue. Pro-forma orders will be kept open for a limited period but we reserve the right to cancel if no payment or correspondence has been received.

 

PAYMENT

We factor our invoices with Lloyds Commercial - payment is made directly to them and full details appear on your invoice. Pro-forma’s can be paid directly by credit or debit card, bank transfer or cheques made payable to Terrace and Garden Ltd.

 

MINIMUM ORDER / DELIVERY CHARGES

UK MAINLAND ONLY: Minimum first order is GBP350 net. Wherever possible we offer free carriage when the order exceeds GBP500 net. No carriage on back orders.

All orders are placed subject to our normal Terms and Conditions - VAT and any shipping charges (if applicable) will be added to your invoice.

 

ISLANDS, SCOTTISH HIGHLANDS AND NORTHERN IRELAND

Minimum order value is GBP450. All orders will incur a standard carriage charge of GBP50 unless the order exceeds GBP1000 net. Alternatively, we would be pleased to arrange the delivery to your UK shipper - UK Mainland delivery conditions would then apply.

 

This applies to the following postcodes:

Scottish Highlands:   AB30-63, DD8-10, FK8, FK17-21, IV10-39,IV57-63,PH4-17,TD15

Scottish Islands:   HS1-9, IV40-56,KA27-28, KW1-18, PA20-88, P17-50, ZE1-3

Northern Ireland: BT1-94   Isles of Scilly:   TR21-25    Isle of Wight:   PO30-41

 

EXPORT INCLUDING SOUTHERN IRELAND

Delivery charges will be quoted on request depending on size, weight and order value.

 

DAMAGES & SHORTAGES

Any damages/shortages must be reported in writing within 3 days of delivery.

 

ARTISAN STYLE

Due to the nature of the style and manufacturing process of our products, some items may have slight variations in shape, weight, size or colour.

 

CASH & CARRY / SHOWROOM

You are welcome to visit the showroom at Terrace & Garden - by appointment please.

 

ANY QUESTIONS?

In the UK, Casa Verde is handled exclusively by our distributor Terrace and Garden Ltd. If you have any questions about our Terms and Conditions or indeed any aspect of your order, please do not hesitate to contact them:

 

Terrace and Garden Ltd

Maces Farm

Rickling Green

Saffron Walden

Essex

CB11 3YG

 

T:  +44 (0)1799 543 289 or 543 340

F:  +44 (0)1799 543 586

E:  info@terraceandgarden.com

 

Alternatively you can contact us directly by e.mail to:  sales@casaverdeonline.com